PRIVACY POLICY

In accordance with the applicable data protection legislation, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter "GDPR") and Organic Law 3/2018 of 5 December 2018 on the protection of personal data and the guarantee of digital rights (hereinafter "LOPDGDD"), is the:

Personal data is any information that allows the data subject to be identified. Through the Website, we collect the personal data that the user voluntarily provides in the fields provided, such as name, surname, email address, telephone number, postal address, city, etc. Likewise, data made available through social networks may be collected, in which case the protection of privacy depends on the configuration as well as on the terms and conditions of the network in question. Visiting the website does not mean that the user has to provide information about their personal data. However, if it provides it, the data will be processed lawfully, subject to the principles and rights established in GDPR 2016/679 of 27 April 2016 and LOPDGDD 3/2018 of 5 December 2018.

Identification Data: name, contact details and other identifiers, such as name, username, account name, address, telephone number, date of birth, email address and online identifier.

Purchase information: electronic customer data, including information about purchases that contains personal data.

Device Data: Internet Protocol (IP) address, web browser type, operating system version, mobile carrier and manufacturer, application installations, device identifiers, mobile advertising identifiers, and push notification tokens.

Communication: direct communication, web forms, online surveys or interactions with our blogs and publications

Business Data: including records of products or services purchased, purchased, or intended, or other purchase or usage histories or trends. We collect this information to provide customer support and to personalize content and experiences.

Warranty registration information: including information about the purchase of your product, such as product name and place of purchase, and personal information, including contact information, required to register a warranty.

Usage Data: Information about browsing behavior on the Internet or other electronic networks, including but not limited to browsing history, search history, and information about a consumer's interaction with a website, application, or Internet ad.

Location data: information about the location of a particular person or device, general location data (e.g., your IP address may indicate your geographic region in general).

Profiles and Inferences: Inferences drawn from the above information to create a profile that reflects a resident's preferences, characteristics, psychological tendencies, predispositions, behaviors, attitudes, intelligence, abilities, or talents.

The personal data we collect (or process) in connection with our platform is stored in New York, USA. Some of the data recipients with whom ASGE shares your personal data may be located in countries other than the country in which the data was originally collected. However, if we transfer your personal information to recipients in other countries, including the United States, we will protect that personal information as described in this Privacy Policy and in accordance with applicable law. We take steps to comply with legal requirements for the transfer of personal data to recipients in countries outside the European Economic Area (EEA). We take a number of measures to ensure that your personal data transferred to these countries is adequately protected in accordance with data protection legislation; this includes signing EU standard contractual clauses or verifying that the recipient has adopted the company's binding clauses. For the transfer of personal data within ASGE, we apply an intra-group data transfer agreement.

In accordance with the GDPR and the LOPDGDG, users can exercise the following rights:

Right: The user can ask ASGE whether their data is being processed and, if so, obtain access to this data.

Right to rectification: The user may request the rectification of the data if it is inaccurate or the completion of the data if it is incomplete.

Right to erasure of one's own data: At the moment when the user exercises their right to erasure, all personal data associated with their account, as well as the information and content included in their profile, will be deleted. Likewise, in the event of the User's exercise of the User's right to delete the data necessary for the provision of the Website's services by ASGE, ASGE is obliged to terminate the relationship with the User and unsubscribe him/her, without the User being able to assert any claims.

Right to restriction of processing: In this case, the data will only be stored for the purpose of asserting or defending legal claims.

Right to object to processing: ASGE will cease to process personal data, except that it is necessary to continue processing them for legitimate reasons or for the exercise or defence of any legal claims.

Right to data portability: In the event that the User requests that their data be processed by another Data Controller, ASGE will facilitate the transfer of their Data to the new Data Controller.

Right to withdraw consent: If you have given your consent for a specific purpose, you can withdraw it without affecting the lawfulness of the processing based on consent before its withdrawal.

You may exercise your rights of access, rectification, erasure, restriction, portability or opposition to the processing of your data at any time, including a complaint, if you believe that ASGE is inappropriately processing your personal data, by sending a written notice to ASGE at the address C/Canudas 13, 08820, El Prat de Llobregat, Barcelona (Spain), or by sending an email to info@hotgotallhelp.com send. If we deem it necessary to identify you, we may request a copy of your ID card or equivalent. You must send a written notice to the email address info@hotgotallhelp.com and in both cases attach a photocopy of your ID card or other equivalent ID.

The samples and forms related to the above rights can be found on the official website of the Spanish Data Protection Agency (https://www.aepd.es/derechos-y-deberes/conoce-tus-derechos). In addition, if you believe that ASGE is processing your personal data inappropriately, you can also lodge a complaint with this supervisory authority (https://www.aepd.es/).

Your data will not be disclosed or transferred to third parties unless there is a legal obligation to do so or it will be disclosed to vendors affiliated with the data controller who act as processors. We may share or disclose the personal information we collect to third parties in the following categories:

Service Providers: We may share personal information with third-party service providers who use this information to provide services to us, such as hosting providers, auditors, consultants, payment processors, customer service, support providers, and/or advertising and marketing agencies.

Subsidiaries and Affiliates: We may share your personal information with affiliates (i.e., affiliates, parent companies, and other companies under common ownership, control, or direction); these affiliates may use this personal information for the purposes set out in this Policy, including market research, sending promotional materials, newsletters, and surveys.

Compliance with laws: We may need to share personal information in response to a valid court order, subpoena, government investigation, or other legal requirements. We also reserve the right to report to law enforcement authorities any activity that we believe in good faith to be unlawful. In addition, we may share certain personal information when we believe it is reasonably necessary to protect the rights, property, and safety of our company and/or others.

Business Transfers: We may disclose or transfer personal information as part of any actual or proposed merger, sale, transfer of assets, acquisition, financing, or restructuring of all or any portion of our business, bankruptcy, or similar event, including in connection with any due diligence conducted prior to such event, where permitted by law.

Defending our legal rights: We may disclose personal information when we believe it is necessary to respond to claims made against us, to enforce or administer our agreements and terms, for fraud prevention, risk assessment, investigation, and/or to protect our rights, property, or safety, and those of our affiliates; partners, customers and/or other persons.

ASGE takes the security measures set out in the GDPR that are appropriate to the nature of the data processed in the course of its activities. In this sense, encryption techniques are used that do not allow third parties to determine the identity of the user interacting with our services. In addition, secure anonymization techniques may be used to anonymize the personal data processed for the performance of the company's activity. However, technical security in a medium such as the Internet is not unassailable and malicious actions by third parties can occur, although ASGE uses the means at its disposal to prevent these actions.

The Services may contain links to websites operated by third parties. This Privacy Policy does not apply to third-party websites that may be accessed through our Services, unless that website refers users or visitors to this Privacy Policy. If you click on any of these links, you will leave the website and be connected to the website of the organisation or company that operates that website. We are not responsible for the privacy practices or the content of third-party websites. Even if there is a connection between the website and a third-party website, we do not exercise any control over the use of these websites and you encourage you to read the privacy statements of those websites.

We will only use personal information in accordance with the Privacy Policy in effect at the time such information is collected. ASGE reserves the right to modify this Privacy Policy at any time and to post such changes on the Website, which is why we encourage you to read them each time you access them. If at any time we decide to use personal data in a manner other than that stated at the time the data was collected, the user will be informed by email, provided that the email address is known to us. At that time, you will have the opportunity to authorize other uses or disclosures of the personal information that you provided to us prior to the change to our Privacy Policy. In the event that any clause of this Privacy Policy is declared invalid or void, the remaining terms and conditions will remain unaffected and will remain in full force and effect in accordance with the regulations in force at the time.

A cookie is a small file that is downloaded and stored on the user's computer when the user visits a website. Among other things, cookies allow the website to store and retrieve information about the browsing habits of the user or their computer, and depending on the information contained in them and the way in which they use their computer, they may be used to recognize the user. The user has the option of preventing the generation of cookies by selecting the appropriate option in their browser software. For more information, please see our Cookie Policy.

Any person who provides their data through the forms on this website and consents to their processing declares that they are over 14 years of age and acknowledges that access to and use of the portal by minors under this age is prohibited. If at any time the data controller determines that a minor under the age of 14 has submitted personal data, we will delete it. In any case, parents or guardians have the option of contacting ADVENTURE SPORTS GROUP EUROPE S.L.U. to block the access account of minors entrusted to them who have been registered with a forged identity.

The confidentiality of all information provided by the user through the various forms for requesting personal data, as well as the information accessible through the website, is regulated by the applicable data protection regulations, in particular by the GDPR and the LOPDGDD.